Snom HD100 Technical Data
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Snom HD100

Snom HD351W
Hotel Telephone

Key features

  • Cordless DECT receiver
  • Up to 5 DECT receiver possible
  • Built-in Wi-Fi for wireless network connectivity
  • Large LED call indicator
  • Antibacterial housing

The HD351W is a modern, dual DECT / WiFi phone that fits easily into any environment and infrastructure.

The control panel of the Snom HD351W is particularly easy to read, clearly designed and has the most important features for the comfort of your guest: hands-free, mute and hold calls are integrated, individual key functions can be stored! The HD351 has an antibacterial housing to protect against germs and is easy to clean. A large visual indicator alerts the guest to calls or waiting messages. The HD351W has a base station for up to 5 handsets for maximum flexibility and freedom of movement. Individualised labelling is provided as an insert on the control panel. Operation also possible via PoE!

DSGVO compliant by design: No data storage of personal data such as dialed numbers! Remote setup and maintenance exclusively via server in Germany!

*Faceplates not included

Antibacterial housing

The coating of the housing offers effective protection against germs

DSGVO by Design

No data storage of guest data!

Customisation

As with almost all appliances in the Hospitality series, you can optionally order customised inserts for the base tray.

Snom HD100 Device View

Technical features

Antibacterial icon

Antibacterial housing

The device has antibacterial housing, which is certified according to the Japanese JIS-Z2801 and thus does not provide a breeding ground for bacteria.

Antibacterial icon

DECT

This device communicates using the radio standard for telecommunications called DECT (Digital Enhanced Cordless Telecommunications).

PoE icon

Power over Ethernet (PoE)

This device can receive its power from a connected network cable, provided that the network switch used supports this and has enough power to supply all connected devices.

PoE icon

WLAN

The device has integrated WLAN.

Technical data

Basics and equipment
Product information
  • IP Guest room phone (WLAN) + Cordless handset
  • Colour: gunmetal black
  • PN 00007009
  • Anti-bacterial housing
Equipment
  • Sturdy, solid construction
  • Telephone base: Fully customisable faceplate for hotel branding and dialing instructions
  • Cordless handset: Customisable section for colour or hotel branding
Placement
  • Indoor
  • Desktop
  • Nightstand
  • Wall mounting
Dimensions and weight
Dimensions (H × W × D, approx.)
  • Cordless handset on the base cradle, desk mounted: 182 mm × 109 mm × 146 mm
  • Cordless handset on the base cradle, wall mounted: 216 mm × 109 mm × 56 mm
Weight (approx.)
  • Cordless handset on the base cradle: 796 g
Indicators
Telephone base
  • Call status indication
  • Message waiting indication (MWI): 1 red LED
  • Mute status indication: 1 red LED
  • Speakerphone mode: 1 red LED
  • Charging indication: 1 red LED
Cordless handset
  • Message waiting indication (MWI): 1 red LED
  • Flash/Talk key indication: 1 green LED
  • Speakerphone mode: 1 red LED
  • Mute status indication: 1 red LED
  • Low battery indication: 1 red LED
Total
  • 9 LED indicators
Keypad and function keys
Telephone base
  • 12 keys (standard ITU telephone keypad)
  • 4 dedicated audio keys
  • Mute (with red LED)
  • Speakerphone (with red LED)
  • Volume +
  • Volume −
  • 10 programmable function keys: Speed dialling
  • 1 dedicated function key: Hold
Cordless handset
  • 12 keys (standard ITU telephone keypad), backlit
  • 4 dedicated audio keys
  • Mute (with red LED)
  • Speakerphone (with red LED)
  • Volume +
  • Volume −
  • 3 programmable function keys: Speed dialling
  • Talk (with green LED)
  • Off
  • Message
  • Hold
Audio devices and features
Telephone base
  • Casing microphone
  • Casing speaker
Cordless handset
  • Microphone
  • Handset earpiece
  • Hearing aid compatible (HAC)
  • Built-in assignable ringtones
Interfaces and connections
Power options
  • Power over Ethernet (PoE): IEEE 802.3at
  • PoE Class 2
  • Power adapter: 100 - 240 V AC / 50 - 60 Hz / 500 mA
  • 5 V DC / 2 A
Cordless handset battery
  • Lithium-ion
  • 3.7 V
  • 1,000 mAh
  • Removable
  • Rechargeable
  • Up to 7 h talk time
  • Up to 120 h standby time
  • Up to 11 h charging time
Wired interfaces
  • 2 × RJ45-8P8C sockets (NET & PC)
  • Gigabit Ethernet (GbE)
  • Power adapter: coaxial power connector
  • Corded handset: RJ9-4P4C socket
Wireless interfaces
  • Wireless LAN (Wi-Fi)
  • Handset: DECT
DECT technology and features
DECT technology
  • Standard: DECT
  • Wideband audio
  • Easy registration to compatible base stations
Handsets
  • Up to 5 handsets total
  • 1 × HD351W cordless handset
  • Up to 4 × Snom HD3 additional handsets
Frequency band
  • EU & UK: 1,881.792 - 1,897.344 MHz
Networking technologies and protocols
Network protocols
  • SIP (RFC 3261)
  • VLAN support
Wireless LAN - 2.4 GHz
  • Frequency band: 2,412 - 2,472 MHz
  • IEEE 802.11b (Wi-Fi 2): up to 11 Mbps
  • IEEE 802.11g (Wi-Fi 3): up to 54 Mbps
  • IEEE 802.11n (Wi-Fi 4): up to 150 Mbps
Wireless LAN - 5 GHz
  • Frequency band: 5,180 - 5,320 MHz
  • Frequency band: 5,500 - 5,700 MHz
  • IEEE 802.11a (Wi-Fi 1): up to 54 Mbps
  • IEEE 802.11n (Wi-Fi 4): up to 150 Mbps
  • IEEE 802.11ac (Wi-Fi 5): up to 433 Mbps
WLAN security
Enterprise security
  • WPA3/WPA2 Enterprise
  • EAP-TLS
  • PEAP
  • WPA2 Enterprise
Personal security
  • WPA3/WPA2 Personal
  • WPA2/WPA Personal
Output power
  • EU < 20 dBm EIRP
Administration interfaces and setup
Configuration and setup
  • Configuration and setup via voice menu
  • Configuration and setup via menu-driven web user interface (WUI)
Management
  • Advanced SIP configuration tool for easy mass deployment and phone monitoring
  • Secure Redirection And Provisioning Service (SRAPS) support
Call features
SIP
  • 1 SIP identity / account
  • Quick call answer by simple pick-up from the base/charger
Calling features
  • Speed dialling via function keys
  • Mute microphone via dedicated function key
  • Speakerphone mode via dedicated function key
  • Hold via dedicated function key
  • Multicast paging
Interoperability
Compatibility
  • Interoperable with all major IP-PBX platforms
Environmental conditions
Operating ambient temperature
  • 5 °C - +45 °C
Humidity
  • 5 % - 95 %
  • Non-condensing
Package contents
Hardware
  • Telephone base
  • Cordless handset
  • Battery
  • Power adapter
  • Footstand
  • Wall mount kit
Ethernet cables
  • 2 Ethernet cables
  • Cable length: approximately 140 mm
  • Cable length: approximately 2 m
Documentation
  • Quick Installation Guide
  • General Public License (GNU)
Snom accessories and compatible devices
Additional DECT handsets
  • DECT handset & charging cradle
  • Up to 4 × Snom HD3
  • PN 00007011
Battery
  • Battery
  • PN 00004627
Power adapter
  • HD351W PSU
  • EU: PN 00004687
  • UK: PN 00004688
  • AU: PN 00004689

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